Behringer xenyx1202 - 12 input / 2 bus mixer / mic preamps with power adapter
Hope all is well in your end. Thought I’d reach out to you and see what your thoughts are.
After getting a store to open up the unit they’ve concluded that there are 2 major and 1 medium/unknown issue.
-Main Out (Right) doesn’t work at all and needs changing.
-Volume Slider isn’t fixable with solder and needs to either be removed from the board all together. Possibility of fixing once removed but likely new slider is needed.
-Channel 1 is not outputting at full capacity. Likely be fixed with a proper cleaning and contact spray.
Since this is quite a bit different a fix than initially though, I was curious if I could send it back to you for a full refund.
I know we had discussed the option of a partial refund of $40 which I signed off on. If you don’t feel it’s merited I fully understand. A deal is a deal.
Assessment up to now has already cost me $30 and will likely be another $100-$140 depending on severity of of issue.
Please let me knoStore Response: Good Morning, I am sorry to hear that the item has so many issues. If you want to send it back that will be fine. When we receive the item back I will refund you the remaining balance of $45.54. Have a great day.
Hi all! Hope you are well. Just wanted to give you a heads up that I received my mixer earlier today. Just wanted to give you a heads up that there is clearly an issue with the board. The mic 4 slot has an issue with the effects knob and can’t be used without sending a scratch sound that escalated with the higher the volume goes. Also, through a little trial and error, I’ve found that there is a big problem with the main volume mix slider. Ultimately it is more than likely just loose connections on the points solder. The board needs to be opened up and looked at to see exactly what the issue is.
Please let me know your thoughts or suggestions on how to proceed. Unfortunately the timing is bad for me to send this back to you as I leave a 5am tomorrow for a trade show and won’t be back until early Monday morning.
I can send a video if you’d like.
Please let me know.
Thank youStore Response: If you are still interested in keeping the item we can offer a partial refund of $40.00. If this is to your satisfaction let me know and I will send that refund through paypal. Sorry for the inconvenience.