Frequently Asked Questions
We currently ship to Canada and the United States.
Yes, you can pick your item up at the location it was listed and you will also save the delivery fee.
All sales are processed within 24 hours and typically are received within 2-8 business days.
The standard and free shipping does not include tracking. However if you do require tracking you may request it for an additional $10.
Since our delivery system is designed to ship products as quickly as possible, there's a limited window during which an order can be cancelled. To find out if an order can still be cancelled, contact us via e-mail or phone.
We us Canada post as our method of delivery. However if expedited delivery is required, arrangements can be made to use other services with additional fees to the buyer.
You can contact one of our sales associates at _______@ __.com or by phone at 519-977-5000 or toll free at 1-800-
All items for sale on our site have been tested thoroughly prior to listing the item.
If you feel the item you have received is not not working as listed, please contact a sales associate via e-mail or phone and we will strive to remedy the situation.
Returned with in 7 days in the condition it was shipped receives a full refund. Buyer pays for the return shipping.